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Local Reviews
for Scottsdale, AZ
Powered by Fluid LOCALDrew was very professional and was diligent in his assessment of the dishwasher's condition. He was prompt in his assessment and gave reasons why the
Roger - Scottsdale, AZ
Good service.
Response from Accredited Appliance of Arizona:
Roger, Thank you for your review and feedback on your most recent service. We appreciate the time taken to write your review and your business. Please feel free to call us again if you are in need of service!
Great service
Elizabeth - Scottsdale, AZ
Response from Accredited Appliance of Arizona:
Thank you for your 5-star rating of our technician Drew. We appreciate the feedback and your business. Call us anytime!
Good service
Kathy - Scottsdale, AZ
Response from Accredited Appliance of Arizona:
Thank you for your 5-star rating of our technician MJ. We appreciate the feedback and your business. Call us anytime!
Competent-knowledge of appliance-would call again
PATRICIA - Scottsdale, AZ
excellent service-would certainly call Drew again--see above also
Response from Accredited Appliance of Arizona:
Thank you for your glowing review of our tech Drew, and our company. We really appreciate you taking the time to share your feedback with us. Give us a call anytime.
Awesome
Gail - Scottsdale, AZ
This company understands true customer service which is very hard to find. Setting up dates, Your options on how to contact you. Reminders email and text, contacts when parts arrived all your choice could be phone too. Their techs Drew and Andy were extremely knowledgeable and very experienced and knock on wood that terrible refrigerator Whirlpool which has costed me more than I paid for it new only 2 years ago is now working like a refrigerator should. They were extremely efficient. I wish I could hire them as consultants when I have to buy my next appliances.
Response from Accredited Appliance of Arizona:
Hi Gail, thank you for your glowing review of our tech Drew, and our company. We really appreciate you taking the time to share your feedback with us. Give us a call anytime. We look forward to serving you in the future should the need arise!
Hard and exact worker.
Susan - Scottsdale, AZ
Drew worked on our refrigerator about nine months ago and did a great job. We were happy to see him to work on our dryer.
Response from Accredited Appliance of Arizona:
Thanks for reviewing our technician Drew and our service, we appreciate you giving us a 5-star review! Call us anytime
Fast and Efficient
Susan - Scottsdale, AZ
Drew was quick in diagnosing the issue with our washing machine and communicated all of my options. When he returned to fix it, he was clean, and efficient.
Response from Accredited Appliance of Arizona:
Hi Susan! Thanks for reviewing our technician Drew and our service, we appreciate you giving us a 5-star review! Call us anytime
Quality service
Jim - Scottsdale, AZ
Our service rep, Drew did a great job from start to finish. He also was very helpful in the explanation of the work that was required and what our options were. I would highly recommend Accredited Appliance.
Response from Accredited Appliance of Arizona:
Hi Jim! Thanks for reviewing our technician Drew and our service, we appreciate you giving us a 5-star review! Call us anytime
very professional
Mary - Scottsdale, AZ
Response from Accredited Appliance of Arizona:
Hi Mary! Thanks for reviewing our technician MJ and our service, we appreciate you giving us a 5-star review! Call us anytime
NC
JAY - Scottsdale, AZ
Response from Accredited Appliance of Arizona:
Hi Jay! Thanks for giving us a 5-star rating on our service by Drew! Call us anytime
LG Ice maker
Rick - Scottsdale, AZ
Very knowledgeable with LG appliances and shared his knowledge with me. Would use them again with no hesitation!
Response from Accredited Appliance of Arizona:
Thank you for your positive feedback Rick! MJ is a rockstar. Give us a call anytime.
Great Experience
Bob - Scottsdale, AZ
Service Tech (Michael) was very professional. Did a great job explainIng the Issues with our washer.
Response from Accredited Appliance of Arizona:
Hi Bob! Thank you for your positive feedback about your experience with our company and technician- MJ! Give us a call anytime.
Great
American - Scottsdale, AZ
Response from Accredited Appliance of Arizona:
Thank you for your review of your technician Drew and appliance service. We appreciate the feedback!
Had concerns, but very happy with service
Beth - Scottsdale, AZ
I called several times before anyone picked up phone. Even after I connected with a person at Accredited Appliance, I was not filled with confidence. But when the service men arrived, they diagnosed and had the issue fixed in 30 minutes.
Response from Accredited Appliance of Arizona:
Hi Beth, we appreciate your feedback. We do have some new staff in our office and we apologize for any wait or inconvenience that you may have experienced on the phone. We are glad to hear we were able to service and repair your appliance by our tech Drew in a timely manner. Thank you for your review and business.
Made my day!
Tony - Scottsdale, AZ
Had to cancel a plane flight due to a build-in refrigerator leak. I had only the worse in mind that my 18 year old frig had kicked the bucket. The two people I spoke with at Accredited were great in answering and setting up my appointment. When Drew Reynolds arrived he assured me he knew exactly what the problem was and could repair it. He also said in spite of it's age he knew it inside and out and could repair just about any problem. The Accredited card and Drews name are now on my frig just in case. Thanks Drew & Drew
Response from Accredited Appliance of Arizona:
What an AWESOME review Tony! Thank you very much for taking the time to share your experience. We will be sure to pass along the kudos to Drew. Michael Neely, CEO
Daren
Daren - Scottsdale, AZ
Service was quick and efficient Thank you
Response from Accredited Appliance of Arizona:
Thank you for your review of our service and our technician MJ. We appreciate the feedback!
Matthew
American - Scottsdale, AZ
On time, pre-visit for service with timely phone call announcing the arrival to my premises. Polite greetings announcing their names and company’s name!!! Proper protection against coronavirus spread. Completed within the time estimated to complete the job’m
Response from Accredited Appliance of Arizona:
Thank you for your 5-star review of your technician Drew. We appreciate the feedback!
Drew was very good about explaining everything.
Linda - Scottsdale, AZ
I have used you in the past and the work has always been reliable and the price is always reasonable. They are always on time and courteous. They cleaned up after they were done. I would recommend Accredited Appliance to anyone.
Response from Accredited Appliance of Arizona:
Linda, Thank you for taking the time to review Drew. We appreciate you as a customer and look forward to serving you, your family and friends in the future!
Very satisfied
Mike - Scottsdale, AZ
Response from Accredited Appliance of Arizona:
Thank you for your review of our appliance repair service. We appreciate your business. Give us a call anytime!
Honest, Efficient, Accurate
Vandymare - Scottsdale, AZ
When our ice maker failed and our freezer wasn’t working as normal, we were happy to learn the problem was a minor one. Drew Reynolds was honest and saved us money. Thanks!
Response from Accredited Appliance of Arizona:
Thank you for your 5-star review of our appliance repair service. We appreciate your business. Give us a call anytime!
Jean
Theda - Scottsdale, AZ
Tech arrived promptly and problem was identified. Replacement part was installed two days later.
Response from Accredited Appliance of Arizona:
Thank you for your 5 star review experience. We appreciate the opportunity to repair your appliance. Please dont hesitate to call us in the future.
Great service
Debbie - Scottsdale, AZ
Response from Accredited Appliance of Arizona:
Thank you for your 5 star review of Drew. Give us a call anytime should you need service in the future.
Sherry
American - Scottsdale, AZ
Great service very friendly
Response from Accredited Appliance of Arizona:
Hi Sherry! Thank you for taking the time to write a review for our appliance service. We appreciate your feedback.
AJ
American - Scottsdale, AZ
Will highly recommend Drew and Accredited appliances.
Response from Accredited Appliance of Arizona:
Thank you for your feedback!
Drew provided excellent service
Jane - Scottsdale, AZ
Response from Accredited Appliance of Arizona:
Hi Jane. Thank you for your 5-star review of Drew. We appreciate your business and look forward to serving you in the future.
Michael J. did a great job!
Sue - Scottsdale, AZ
He didn't have the part in his truck but said he would order it and return the next day. He did!
Response from Accredited Appliance of Arizona:
Thank you for your review of MJ Sue. We are here for you in the event you have any appliance trouble in the future.
Viking d3 freezer
Nancy - Scottsdale, AZ
Response from Accredited Appliance of Arizona:
Hi Nancy. Thank you for your 5-star review of Drew. We appreciate your business and look forward to serving you in the future.
Top notch service call. Very professional and caring. Recommend Accredited Appliance and Drew.
Kevin - Scottsdale, AZ
Response from Accredited Appliance of Arizona:
Thank you for your kind words Kevin. We appreciate the opportunity to serve you. We look forward to working with you again in the future or taking care of any family or friends who are in need of appliance repair services. Thanks Again!
God contractor
Doug - Scottsdale, AZ
Fixed the trash compactor at a reasonable price. They showed up when they said they would and completed the repair on time. Would definitely use again.
Response from Accredited Appliance of Arizona:
Hi Doug! Thank you for your review of our service. We appreciate your business and feedback.
G
American - Scottsdale, AZ
Waited for a week and freezer was shut off No follow up and repair was too expensive so not done.
Response from Accredited Appliance of Arizona:
Hi George, Once we received the work order from your home warranty company, we were promptly at your home to diagnose the issue with your refrigerator. After our diagnosis, it is your home warranty company's policy and procedure that we have to go through. We submitted your refrigerator repair for authorization the same day as we did the diagnosis. I’m truly sorry about your wait. I understand how upsetting that must have been for them to decline your repairs. Unfortunate as it is, the wait or decline of repairs was not our call. I am open to speaking with you regarding your experience with us and I would like the opportunity for you to review our service here. Any issues with the decision of repair or experience of their repair approval process need to be addressed with that company specifically. I do everything in my power for my customers to have the best experience possible and to be taken care of in a timely fashion. If you would like to, please call me at my office at 602-273-1888. I would be happy to speak with you! Arrow Indigo -Accredited Appliance of Arizona Director
Quick and Easy
Lynn - Scottsdale, AZ
Everyone was very nice - appreciated it!
Response from Accredited Appliance of Arizona:
Hi Lynn! Thanks for your 5-star review of our company and service. We appreciate your feedback and business. Give us a call anytime.
Great service
American - Scottsdale, AZ
Great service!
Response from Accredited Appliance of Arizona:
Thank you for your review. We appreciate your business and feedback. Give us a call anytime.
Michael was great and professional
Mike - Scottsdale, AZ
He knew what was wrong right away and fixed it.
Response from Accredited Appliance of Arizona:
Hi Mike, thank you for your 5-star review. We appreciate your business and feedback. Give us a call anytime.
Michael was very respectful and knowledgeable. He's very good
Greg - Scottsdale, AZ
Response from Accredited Appliance of Arizona:
Hi Greg, thank you for your 5-star review. We appreciate your business and feedback. Give us a call anytime.
Poor service
Lianne - Scottsdale, AZ
It took the technician three trips to my home to fix my trash compactor. I don’t think that is acceptable.
Response from Accredited Appliance of Arizona:
Hi Lianne, The first trip to the customers home is for the service call, the technician comes to the location of the home, inspects the unit, gives a diagnosis of the issue and an estimate of repair. When moving forward with repairs, the technician orders the parts that are needed. Sometimes during the parts installation, the technician discovers that more parts are actually needed to complete the repair. This is what happened in your appliance repair. Appliance repair is not always an exact science and there is troubleshooting involved in this master craft. We can't always foresee all of the parts needed at the initial diagnosis. We do apologize for the multiple visits that it took to complete this repair for you. We are glad that we were able to fix the unit and that it is now in working order. Thank you for your patience and review. We do appreciate your feedback.
Drew R.
Maytag Dishwasher W10475753C When its running the motor does not sound normal like humming Diagnosis: too much soap in dishwasher needs to clean out no mechanical problems found
Drew R.
Rollers idler pulley and belt are needed. Idler pulley malfunctioned burned a hole in the plastic caught the belt and worn through rollers full of hair need replaced.
Patrick M.
GE Cooktop-Electric Lights turn on but nothing is working on stove top Recommend replacing the boards.
Terry N.
Bosch Dishwasher shx68t55uc/02 Error code "water trap". Google SP44dba water trap. Diagnosed drain pump.
Drew R.
KitchenAid Cooktop-Gas KSGU706VSS02 / D23204426 Center burner when turned on it shuts all the burners and left burner when turned to med heat it shuts down Diagnosed control board, transformer,center burner, spark modual.
Drew R.
Whirlpool Refrigerator freestanding IX5H-IEXWS09 SER: K24102281 Leaking water periodically at bottom of freezer, gets filled up and starts coming out. It freezes over then starts leaking out. Turned off water already still didn't correct issue. Drain line clogged will need new drain and unit defrosted.
Drew R.
Sub Zero Refrigerator-Built in 632 ice maker not working , no cool. both sides Freezer side compressor faulty overheating seized internally needs replaced with filter dryer.
Drew R.
Viking Refrigerator-Built in dfrb304r Makes funny noise when you open the door. Evaporator fan motor bearing going out rattles when on.
Drew R.
Viking Refrigerator-Built in DFSB483D losing cool Tap & Freon Recharge. Temps not correct. Need to pull upper unit apart to add access valve.
Drew R.
KitchenAid Refrigerator freestanding KRFF507ESS 01 Whole freezer is defrosted, not cold at all, fridge is not cooling as well. Reset control board. Unit started right up.
Drew R.
Samsung Washer-Front Load WF42H5000A leaking the detergent from at the bottom Soap not coming from washer. Soap bottle on shelf leaking.
Drew R.
Whirlpool Dishwasher WDF550SAFW Cant get it to close Found no problems at this time.
Drew R.
GE Refrigerator-Built in ZISS48DCASS clogged defrost; little hole in the s shaped plastic coil in back again. compressor also makes loud noises. Water reservoir cracked and leaking needs replaced.
Bryce H.
Unknown A/C set at 78 but not going down or cooling. Honeywell Thermostat Found condenser fan motor motor not working as well dual run capacitor needing to be replaced.
Drew R.
GE Stacked W/D GUD27ESFM0WW / DM053795C Spin cycle not draining. Found belt removed from pulley, reinstalled belt, and re ran diagnostic found no problems.
Drew R.
Frigidaire Refrigerator freestanding LGHT1837LP9 When defrosting the water is running into the ref instead of the pan Pulled drain and found foreign object blocking water from draining cleared drain and removed ice.
Patrick M.
Sub Zero Refrigerator-Built in 700 tr Water is leaking from freezer side. Found water leak was a faulty fitting under the unit.
Patrick M.
GE Refrigerator freestanding pfs22sisbss coil clean / maintenance check up Installed the new control board. Cleared defrost drain. The refrigerator is now operating properly.
Drew R.
Monogram Refrigerator-Built in ZIR36NMDRH Not cooling Replaced the evaporator fan motor.
Drew R.
Sub Zero Refrigerator-Built in Freezer part is not getting as cold as it should. Freon put in 4 years ago. Had power outage 10 days ago. Defrost terminator is open in freezer on the evaporator and needs to be replaced.
Drew R.
Maytag Washer-Top Load mvwc415ew0 not spinning out the water , may not be draining, clothes are wet at the end of cycle Diagnosed the spline and tub coming apart.
Drew R.
KitchenAid Dishwasher KUDS30IXBL7 Top rack came off the glide can't put back on, it fell apart. Rinse cap fell onto the the range and burnt the cap, wants to know if replaceable Diagnosed the upper rack, control board, and soap cup dispensor.
Drew R.
KitchenAid Refrigerator freestanding KBFS22EWWH7 the bottom of the freezer is dripping / leaking around the seal by the corner. there is not water under the refrigerator. it seems to be leaking from around the seal Replaced agitator dog legs that were worn out as well as the drain kit needed for freezer.
Drew R.
GE Stacked W/D GUD27ESFM0WW Spin cycle not draining. Ran diagnostic. Found belt removed from pulley reinstalled belt re ran diagnostic found no problems.
Drew R.
Electrolux Washer-Front Load EFLS3627UTT water is going into the dispenser tray but not going into the tub Proceeded with service call but could not diagnose unit.
Drew R.
Sub Zero Refrigerator-Built in 532 SER: P1202796 Leaking water from the front at the base of the unit, cust. shut off IM and it stopped leaking Diagnosed the water valve, water line, and pulled the unit out for inspection.
Michael J.
Sub Zero Refrigerator-Built in 249rp Cold control tested open. New cold control installed.
Drew R.
Whirlpool Washer-Front Load WFW9400FZ04 when it goes into spin it makes a grinding noise Diagnosis: inner and outer tub are coming apart need replaced.
Drew R.
Kenmore Refrigerator freestanding 58585890 Can't get water to come out form dispenser Diagnosis: ice maker and water valve need to be replaced.
Drew R.
LG Dryer-Electric DLE8377WM Dryer tune up kit installed into the unit.
Drew R.
Whirlpool Refrigerator freestanding ET1PHKXPQ00 Leaking from the top of ref side Drain line heater needs to be replaced and drain line needs defrosted to keep the unit running temporarily. The body of the unit / bottom of the inside of the refrigerator is cracking and falling apart. We cannot repair the inside housing of the refrigerator as it is not made by the manufacturer as a replacement part. The tech recommends not repairing unit.
Drew R.
Whirlpool Refrigerator freestanding W10859989A Replaced icemaker, water valve, and Fan thermistor combo in refrigerator.
Drew R.
Whirlpool Dishwasher WDT750SAH200 Spray System not working. The arm came off and his fingers dont work to put it back on. Spray arm for upper rack came unattached. Reattached all test ok.
Drew R.
GE Dryer-Electric GTUP270EM1WW Unit needs motor and main control board. will start if manually turning drum. Two man job. Customer buying new .
Drew R.
GE Refrigerator freestanding bottom ice maker and freezer is fine. top french door ref is not cooling like it should be Refrigerator evaporator fan motor bad not turning needs replaced
Drew R.
GE Refrigerator freestanding PFSS9PKYASS Replaced icemaker. Ice make gears are stripped need to replace entire ice maker.
Drew R.
GE Refrigerator freestanding PSC235HTDSS ge profile. cust thinks water filter isnt put in right, there is water is leaking from the bottom intermittently when using the water dispenser. quick ice button just stays lit Diagnosis:freezer door leaking needs entire door replacement.
Terry N.
GE Dryer-Electric DPSR475EW0WW Dryer vent needs to be replaced. Vent in back was torn, the tech trimmed it even and reattached it. The tech also cleared the vent of all lint and debris.
Terry N.
KitchenAid Dishwasher KUDS40FVPA Push button was pushed all the way in, can't pull it out The board is no longer available. The customer has a broken tactile switch. The technician sodered new switches and tested board components.
Terry N.
Hotpoint Dishwasher Leaking at front bottom Replaced the Water Valve.
Michael J.
KitchenAid Dishwasher KDTE704DSS0 Lower tray bracket not working right Replaced the left track.
Michael J.
Kenmore Microwave - Built in 721.8600301 No power when putting time heat Replaced the mirco switch.
Terry N.
Whirlpool Dryer-Electric W10132082A Not heating up at all Replaced the heating element.
Terry N.
KitchenAid Trash Compactor KUCC151JBL0 Pedal/kick broke & top of handle is Installed a new upper trash compactor handle, bin, and foot pedal.
Terry N.
Samsung Dryer-Electric DV218AEW/XAA Making loud noise Dryer belt & Idler pulley REPLACEMENT.