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Local Reviews
for Phoenix, AZ
Great service
James - Phoenix, AZ
Great service. Honest
Great service good price
Charlie - Phoenix, AZ
Patrick as very good, informative,polite I would have him back anytime I do not agree with your payment process If cash leaves your right hand a receipt should be in your left hand. I do not agree with we will email you a receipt (bill me I will send you a check) that's about the same thing
Response from Accredited Appliance of Arizona:
Hi Charlie, thank you for your 5-star review of our appliance service with our tech Patrick. Our company has gone green and is paperless. The tech has the ability to email you a copy of your receipt of payment/invoice with the job description while he is on-site at your home. Thank you for your understanding. We appreciate your business, support, and feedback.
Virgina - Phoenix, AZ
Response from Accredited Appliance of Arizona:
Hi Virginia, thank you for your 5-star rating of our service with our tech Greg. We appreciate your business, support, and feedback.
Great Service
Kevin - Phoenix, AZ
Response from Accredited Appliance of Arizona:
Hi Kevin, thank you for your 5-star review of our service with our tech Greg. We appreciate your business, support, and feedback.
Not Stellar
Angela - Phoenix, AZ
My service technician, was not able to correct the issue with my dishwasher.
Response from Accredited Appliance of Arizona:
Angela, Thank you for your review of your recent service. We want to clarify the initial request received when you called in on your dishwasher. The initial issue on the work order request form was the dishwasher was not draining, not level and has odors and heating element does not seem to work. When Greg arrived, you indicated the dishwasher sat in the garage for 9 years and was found to be installed incorrectly. There were screws missing to hold the upper dishwasher into the counter. The feet were also not level and it was very unstable. Greg had a couple shims and placed to help with balancing. He did not find the DW having a mechanical issue. The drain hose was not placed properly either creating back up causing the smell you described. Greg moved the hoses higher so it would flow better and found no malfunction with the drain pump operation and heating water. You asked our technician to remove and reinstall the dishwasher properly, but we do not reinstall appliances that were not installed correctly for liability reasons. We only charged you a service call fee and feel we went above and beyond what the service call fee entails. No labor was charged for being onsite for 40 minutes to correct some of the underlying installation issues. I am sorry you feel we should have done more to correct the issues for an improper installation. Greg mentioned to use vinegar in the bottom of the dishwasher for a few cycles. You can also try a product called Affresh and put in the bottom of dishwasher and run a few short cycles to see if that helps with the smell. Please call us back and see if those pointers help. We appreciate your business and feedback. Happy Holidays!
GE Washer
Bertha - Phoenix, AZ
Great, prompt service, reasonably priced.
Response from Accredited Appliance of Arizona:
Hi Bertha, Thank you for your 5-star review. We appreciate your business, support, and feedback.
Refrigerator fan
Ken - Phoenix, AZ
Fan is extremely overpriced, it took to long to get it installed. Service personal were very nice.
Response from Accredited Appliance of Arizona:
Hi Ken, thank you for your 5-star review of our service and technician Drew. We appreciate your business, support, and feedback. Give us a call anytime should you need service. Thanks again!
Everyone I had contact with was friendly and helpful.
Miriam, usually go by Mira (Ms.) - Phoenix, AZ
. Everyone I had contact with was friendly and informative. Greg was very professional, I appreciated that he was masked. He gave me advice to keep my dishwasher working better and longer. I appreciate the senior discount too.
Response from Accredited Appliance of Arizona:
Hi Mirian, thanks for your 5-star review! We appreciate your business and we value your feedback. Give us a call anytime should you need service in the future.
Repairman was friendly and efficient
Barbara - Phoenix, AZ
Glenn had a ice maker on his truck and completed the job in half hour
Response from Accredited Appliance of Arizona:
Hi Barbara, Thank you for your 5-star review of our tech Glenn and the appliance repair you received. We appreciate your business and feedback. Thanks for being a valued customer. Give us a call anytime should you need service in the future. From our family to yours, The Accredited Appliance of Arizona Team
great service
Ann - Phoenix, AZ
very polite young man explained our problem and fixed it
Response from Accredited Appliance of Arizona:
Hi Ann, Thank you for your 5-star review on our Tech Terry and the appliance service you experienced. Give us a call anytime should you need us. We are happy to help. Thank you again!
Review
Jim - Phoenix, AZ
Response from Accredited Appliance of Arizona:
Thank you for your 5-star review on our Tech Drew and the appliance service you experienced. Give us a call anytime should you need us. We are happy to help. Thank you again!
Great
Judy - Phoenix, AZ
Very good rating. Liked him
Response from Accredited Appliance of Arizona:
Hi Judy! Thank you for your 5-star review on our Tech Terry and the appliance service you experienced. Give us a call anytime should you need us. We are happy to help. Thank you again!
Excellent
Sheri - Phoenix, AZ
He is great and always solves our problem!
Response from Accredited Appliance of Arizona:
Hi Sheri, thank you for your 5-star review of our tech Drew and our company. We are glad that we could solve your appliance issue. Give us a call anytime should you need our service. We are here to help! From our family to yours, The Accredited Appliance of Arizona Team
Smart, Efficient, Polite
Mike - Phoenix, AZ
All the staff at AA all worked reall hard to meet my desperate needs the right parts, the right people at the right time to solve my problem in front of a looming Holiday. Great Job !!!!!
Response from Accredited Appliance of Arizona:
Hi Mike! Thank you for your 5-star review of our appliance service and our technician Patrick. We are glad that we were able to service your unit. Give us a call anytime that you should need service.
Great Service
Sylvia - Phoenix, AZ
Response from Accredited Appliance of Arizona:
Hi Sylvia, thank you for taking the time to give us a 5-star review of our services by our tech Patrick. We appreciate your business and feedback. Call us anytime.
Great Technician!!
Don - Phoenix, AZ
Terry was great to work with...
Response from Accredited Appliance of Arizona:
Hi Don. Thank you for taking the time to review our tech Terry. Please let us know if there is anything that we can do to make your experience a 5-star! We appreciate your feedback and value you as a customer.
Smart service
Mina - Phoenix, AZ
Response from Accredited Appliance of Arizona:
Mina, thank you for your review of our technician Terry. We appreciate your business and feedback.
Hello good job!
Asa - Phoenix, AZ
The technicians were great! Thank you 👍🏾
Response from Accredited Appliance of Arizona:
Hi Asa! Thanks for your 5-star review on our service and our tech Terry. We appreciate your business.
Rick
Rick - Phoenix, AZ
Response from Accredited Appliance of Arizona:
Thank you for your 5-star rating of our technician Terry. We appreciate the feedback and your business. Call us anytime!
Great service
Semperfial - Phoenix, AZ
Arrived on time, very professional in analyzing the problem and correcting same.
Response from Accredited Appliance of Arizona:
Thank you for your 5-star rating of our technician Terry. We appreciate the feedback and your business. Call us anytime!
Great service
Elizabeth - Phoenix, AZ
Always get great service from Accredited Appliance.
Response from Accredited Appliance of Arizona:
Thank you for your 5-star review of our technician Terry. We appreciate the feedback and your repeat business. Call us anytime!
Linda
Linda - Phoenix, AZ
Response from Accredited Appliance of Arizona:
Thank you for your review of our technician Terry. We appreciate the feedback and your repeat business. Call us anytime!
Technician was professional and through
Lavern - Phoenix, AZ
Kept his word and followed through on his findings.
Response from Accredited Appliance of Arizona:
Thank you for your 5-star review of our technician Terry. We appreciate the feedback and your repeat business. Call us anytime!
Jan
Jan - Phoenix, AZ
Response from Accredited Appliance of Arizona:
Thank you for your 5-star rating of our technician Terry. We appreciate the feedback and your repeat business. Call us anytime!
Washer works
Debora - Phoenix, AZ
Did job, found problem, ordered part, installed part, did't dilly-dally, washer works
Response from Accredited Appliance of Arizona:
Hi Debora, Thank you for your 5-star review of our technician Terry. We appreciate the feedback and your repeat business. Call us anytime!
Best service I've had in ages!!
Bruce - Phoenix, AZ
We need more eager people like TERRY. He new what he had to do , and did it!! Thank you TERRY...
Response from Accredited Appliance of Arizona:
Thank you for your 5-star review of our technician Terry. We appreciate the feedback and your repeat business. Call us anytime!
Expert service
Stephen - Phoenix, AZ
Accredited Appliance has provided service to me twice. One repair and another estimate of repair that helped us make a decision on replacement of the appliance in question. They provided excellent service and follow-up and I would highly recommend them.
Response from Accredited Appliance of Arizona:
Hi Stephen, Thank you for your 5-star review of our technician Terry. We appreciate the feedback and your repeat business. Call us anytime!
Great Service
Julie - Phoenix, AZ
Terry was the best!! We even had a friend over here and after he saw what Terry could do, he called Accredited and set up an appointment for Terry to come fix his over and wine cooler. Highly recommend him!!!
Response from Accredited Appliance of Arizona:
Hi Julie, Thank you for your glowing review of our tech Terry! We appreciate your loyalty to our company and for the referral. We look forward to serving you again in the future! -The Accredited Appliance of Arizona Team
Mary
Mary - Phoenix, AZ
Response from Accredited Appliance of Arizona:
Hi Mary, thank you for giving our service a 5-star rating of our tech Terry. We appreciate you and value you as a life long customer
Great Service
Tessa - Phoenix, AZ
I had a great experience
Response from Accredited Appliance of Arizona:
Thank you for your 5-star review of Michael J, your technician. We appreciate the feedback!
quick response!
Bob - Phoenix, AZ
Response from Accredited Appliance of Arizona:
Thank you for your 5 star review of your technician. We appreciate the feedback!
Prompt and great service
Patti - Phoenix, AZ
Response from Accredited Appliance of Arizona:
Thank you for your 5-star review of our appliance repair service. We appreciate your business. Give us a call anytime!
Excellent service
William - Phoenix, AZ
Responded in timely manner, diagnose the problem immediately, Corrected the problem, preventive maintenance and complete check of system. Clues to look for to prevent future problems. Reminder check and clean air filters . Check condensation is draining out of unit. Bryce did outstanding job at the same time training new technician in the 'BRYCE' way to service a unit. Highly recommend.
Response from Accredited Appliance of Arizona:
Hi William, thank you for your 5-star review. We appreciate your business and feedback. Give us a call anytime. We will be sure to give Bryce your positive words.
Great service & care
David - Phoenix, AZ
MJ is fantastic along with the entire Accredited Appliance team.
Fantastic service and care!
David - Phoenix, AZ
Michael and the entire Accredited Appliance team are professional and great to work with!
Response from Accredited Appliance of Arizona:
Hi David, thank you for your trust and business. We appreciate you taking the time to give Michael and our company a 5-star review for your appliance service. Give us a call anytime!

Drew R.
Whirlpool refrigerator Model # WRF535SMBM 4 years old, Ice maker assembly replacement.

Greg M.
GE freestanding refrigerator tfx30pb 20 years old. Labor Only

Greg M.
Amana Stacked Laundry Unit 8-10 years old. Items removed from trap.

Greg M.
GE freestanding refrigerator Ice Maker Assembly Replacement

Greg M.
GE Washer - Top Load 4 years old. Valve - Water Fill - Top Load replacement

Greg M.
Kenmore / Sears Washer - Top Load 110.2881279 22 years old. Service Call - General.

Greg M.
Kitchen Aid Built in Ref 20 years old. Service Call - Specialty.

Greg M.
Kenmore / Sears Washer - Top Load 110.238321 Service Call - General.

Drew R.
GE freestanding refrigerator Misc. Part Replaced.
Spencer P.
GE Wall Oven 19 years old Service Call - General.

Edward N.
Hotpoint Washer - Topload Model # HSWP1000M3WW 10+ years old. Service Call - General.

Edward N.
Kenmore / Sears Washer - Topload Model # 110.22102311 19 years Service Call - General.

Edward N.
Refrigerator freestanding Model # WRS325DAMO4 5+ years old. Diagnosis: The customer needs new lights and icemaker.
Spencer P.
GE Monogram refrigerator 19 years old Invertor assembly replacement.

Glenn C.
Refrigerator freestanding Model # MFx2571xem0 5+ years old. The ice maker is full of ice and going into harvest. The ice is not coming out so it fills on top of the ice.

Patrick M.
GE freestanding ref Model # GSH25JGDD 3-4 years old. Misc. Part Replaced.
Spencer P.
GE freestanding refrigerator Model # GSH25JGDD 6 years old, Misc. Part Replaced.
Spencer P.
Frigidaire Stove / Oven 2-3 years old. Labor Only

Patrick M.
LG Refrigerator 2 years old Service Call - Ice maker replacement. Estimate left with the customer.

Drew R.
Maytag Washer - Top load 14 years old. Service Call - General.

Edward N.
Whirlpool Washer - Frontload Model # wfw95hedw0 5+ years old. Service Call - General.

Edward N.
GE freestanding refrigerator 20 years Condensor cleaning.
Spencer P.
GE freestanding ref Model # PSS26NGSCWW 14 years old Ice maker water inlet valve replacement.

Drew R.
Whirlpool Dishwasher Model # DU1010XTXB5 6 years old. Service Call - General
Spencer P.
Kitchen Aid Dishwasher Model # AUDE70FX775 7 years old. PCB control board - Main replacement.

Glenn C.
GE freestanding refrigerator 19 years Condensor cleaning and cleared the ice.

Drew R.
LG Refrigerator Model # LFX31925SW/01 10+ years old Installation of a new compressor, filter drier and control board.

Edward N.
Samsung Dryer - Electric Model # DV400EWHDWR/AA 5 years old. Removed the front of the unit, cleaned burnt lint from inside the element and in the blower.

Drew R.
Refrigerator freestanding Model # 253.70602411 7 years old. Diagnosis: The fill valve needs to be replaced.

Patrick M.
GE freestanding refrigerator Model # GSS25JFPHBB / RG229099 5+ years old. Labor Only.

Glenn C.
Kitchen Aid Dishwasher Model # KUDE201XSS1 6 years old. Labor Only reset the main board.

Glenn C.
Kitchen Aid Freestanding Ref KSRB25FKSS0 Electronic damper replacement.

Greg M.
GE freestanding refrigerator Service call.

Edward N.
Samsung Dryer - Electric DV422EWHDWR/AA 7 years old. Dryer Repair Kit (rollers, belt, idler pulley) Installation.

Glenn C.
GE Refrigerator-Built in Model # ZISW480DMA 4 years old. Replaced the evaporator, the evaporator cover, and the access valve.

Drew R.
SubZero Refrigerator-Built in Model # 632/02 / S/N - P2427682 12 years old. 10 years.

Edward N.
Kenmore / Sears Refrigerator Model # 106.70282998 10 years old. Labor Only
Spencer P.
Kitchen Aid Dishwasher Model # AUDE70FX775 7 years old. PCB control board - Main replacement.

Patrick M.
GE freestanding refrigerator Model # GSS25JFPHBB / RG229099 5+ years old. Labor Only

Edward N.
Whirlpool Washer - Frontload Model # wfw95hedw0 5+ years old. Service Call - General

Edward N.
Samsung Dryer - Electric Model # DV400EWHDWR/AA 5 years old. Removed the front and cleaned burnt lint from inside the element can and all around and in the blower.

Drew R.
Whirlpool Dishwasher Model # DU1010XTXB5 6 years old. Service Call - General

Patrick M.
Whirlpool refrigerator Model # WRV986FDEM01 2 years old, Complete freezer harness with evaporator fan motor replacement.
Spencer P.
GE freestanding refrigerator Model # GSH25JGDD 6 years old, Misc. Part Replaced.

Drew R.
Whirlpool refrigerator Model # WRF535SMBM 4 years old, Ice maker assembly replacement.