Accredited Appliance Terms and Conditions

• It is important to note that Limited Manufacturer Warranties typically require that you properly use and maintain the item and contain other exclusions and limitations. Accredited Appliance will assist you with filing limited warranty claims with such   manufacturers, but you are responsible for filing any required paperwork and   complying with the manufacturer’s limited warranty requirements as the owner of the  appliance. 
• If the appliance is used in a commercial setting, the warranty is reduced to 30 days parts  and labor regardless of any other stated warranty periods.
• No warranty applies to customer-supplied parts or parts not installed by Accredited  Appliance. When the Company installs a customer-supplied part, then the Company is  solely warranting that its labor has been performed in a professional and workmanlike manner.
• Any warranty provided shall be void if payment is not made according to the agreed  terms.
• Accredited Appliance’s warranty does not cover product defects, damage caused by  Force Majeure, acts of God, installation or repairs made by persons other than  Accredited Appliance, and abuse, misuse, neglect, or improper care or cleaning.

2. Special Order and Parts Deposits 

• A 50% non-refundable deposit is required for special order or back-ordered parts.
• If parts become unavailable after deposit, the customer will receive a refund minus a  $145 diagnosis and service fee.
• Customers must approve any back-ordered part before it is ordered.

3. Electronic and Control Board Policy 

• There are no returns or refunds on installed electrical components, control boards, display panels, inverters, sensors, or similar parts. 

4. Customer Responsibility for Appliance Movement 

• Customers are responsible for ensuring that appliances are accessible.
• Accredited Appliance is not responsible for any costs, expenses, or damage to property,  including floors, walls, drywall, wood, tile, cabinets, or countertops resulting from moving an appliance. Customer assumes all risk, releases, and indemnifies Accredited  Appliance from liability for such damage.

5. Payment Terms 

• Full payment is due at the time of service unless otherwise approved in writing.
• Late payments will incur 1.5% interest per month (18% APR) on unpaid balances.
• Customers agree to pay all reasonable attorney’s fees, expert costs, and court costs if  legal action is necessary to collect unpaid amounts.
• Customers acknowledge that if a check is returned for any reason, they may be liable for  three (3) times the amount of the check (minimum $100, maximum $500), plus face  value, legal costs, and attorney’s fees. 
• Credit card charges may appear under “George Brazil Accredited” on billing statements.
• Accredited Appliance reserves the right to decline future service to any customer who  fails to timely pay for prior services.

6. Pre-Existing Conditions and Concealed Conditions 

• Accredited Appliance is not responsible for pre-existing issues, unrelated failures,  concealed conditions, or previously installed parts.
• Accredited Appliance is not responsible for failure to discover concealed conditions  during service.

7. Customer Responsibilities 

Customers agree to: 

• Notify Accredited Appliance of any easements, covenants, or other legal encumbrances  that could affect work. 
• Secure permission for access to adjacent properties if necessary. 
• Ensure work areas are free from pre-existing hazards, unsafe conditions, environmental  hazards, and code violations. 
• Provide reasonable access, sanitary facilities, power, and climate control. 
• Ensure security systems and radon equipment do not interfere with work.
• Keep minors and pets out of work areas. 
• Display posted permits as required. 
• Avoid interference with or delays to installation. 
• Secure, remove, and protect valuables, fragile items, and personal or real property.
• Customers agree to defend, hold harmless, and indemnify Accredited Appliance for  claims arising from failure to meet these responsibilities.

8. Home Solicitation Sale Notice 

• It is possible that this Agreement could be considered a Home Solicitation Sale under  certain very limited conditions, if Accredited Appliance personally solicits the sale of  goods or services at your home without prior invitation, appointment, or consent. If this  is a Home Solicitation Sale, then please read the Notice to Customer and Notice of  Cancellation below. Also note that you may not cancel a Home Solicitation Sale if you  requested Accredited Appliance to provide goods or services without delay because of  an emergency and Accredited Appliance in good faith made a substantial beginning of  performance before notice of cancellation, and the items cannot be returned to  Accredited Appliance in substantially as good condition as when you received them.

NOTICE TO CUSTOMERS OF HOME SOLICITATION SALES: 

• Do not sign this agreement if any of the spaces intended for the agreed terms to the  extent of then available information are left blank. 
• You are entitled to a copy of this agreement at the time you sign it. 
• You may pay off the full unpaid balance due under this agreement at any time, and in so  doing you shall be entitled to a full rebate of the unearned finance and insurance  charges. 
• You may cancel this Agreement any time prior to midnight of the third business day  after the date of this transaction. See the Notice of Cancellation of Home Solicitation  Sales form below for an explanation of this right. 
• It shall not be legal for the seller to enter your premises unlawfully or commit any  breach of the peace to repossess goods purchased under this Agreement.

NOTICE OF CANCELLATION OF HOME SOLICITATION SALES  

[date]__________________, 20___ 

You may cancel this transaction, without any penalty or obligation, within three  business days from the above date.  

If you cancel, any property traded in, any payments made by you under the contract or  sale and any negotiable instrument executed by you will be returned within ten  business days following receipt by the seller of your cancellation notice and any security  interest arising out of the transaction will be cancelled.  

If you cancel, you must make available to the seller at your residence in substantially as  good condition as when received, any goods delivered to you under this contract or sale;  or you may, if you wish, comply with the instructions of the seller regarding the return  shipment of the goods at the seller’s expense and risk.  

If you do make the goods available to the seller and the seller does not pick them up  within twenty days of the date of your notice of cancellation, you may retain or dispose  of the goods without any further obligation. If you fail to make the goods available to the  seller, or if you agree to return the goods to the seller and fail to do so, then you remain  liable for the performance of all obligations under the contract.  

To cancel this transaction, mail or deliver a signed and dated copy of this cancellation  notice or any other written notice, or send a telegram, to AJAC, Inc. d/b/a Accredited  Appliance of Arizona, 3830 South 38th Street, Phoenix Arizona 85040 not later than  midnight of the third business day after the sale. 

I hereby cancel this transaction. 

(date) 

(Customer’s signature)

9. Scope Limitation 

• Services are limited to the scope described in the invoice, work order, or quote.
• Accredited Appliance is not responsible for any additional repairs unless separately  authorized.

10. Release for Ignored Recommendations 

• Accredited Appliance is not liable for failures arising from the customer’s refusal to  approve recommended repairs. If suggested options are provided by Accredited  Appliance and not chosen by You; and a failure, damage, liability, cost, expense, or cause  of action arises or occurs that could have been avoided had a proposed option by  Accredited Appliance been performed, then you agree to release, hold harmless, defend,  and indemnify Accredited Appliance, its owners, employees, contractors, and agents  from any such damage, liability, cost, expense, or cause of action.

11. Right to Repair First 

• Customer must allow Accredited Appliance the opportunity to inspect and, if necessary,  re-perform any workmanship issues before initiating a chargeback, withholding  payment, hiring another contractor, or pursuing legal claims. 
• Customer agrees to contact Accredited Appliance within 24 hours of discovery of any  subsequent warranty claim and will telephone 602-273-1888 regarding any  emergencies. Accredited Appliance will respond with reasonable promptness, which  will typically be between the hours of 8:30 AM to 4:30 PM Monday through Friday, excluding holidays. Accredited Appliance shall not be liable for water or other damage relating from any defect or delay in responding to said warranty and You must take reasonable steps to mitigate damages.
• The failure to allow Accredited Appliance the first opportunity to repair the alleged  defective work shall void all warranties, express and implied in the Agreement. You  agree and recognize that You will not withhold any payments for alleged defective work.  Accredited Appliance is not responsible for reimbursement for work performed by any  other company or individual if You do not give Accredited Appliance notice of the issue as detailed in the paragraphs above and the first opportunity to repair the alleged defective work.

12. Force Majeure 

• Accredited Appliance shall not be held responsible for any delay or failure in  performance caused by events beyond its reasonable control, including but not limited  to weather conditions, natural disasters, labor strikes, pandemic-related delays,  transportation issues, tariffs, parts shortages, or other unforeseen events.

13. Limitation of Liability 

• The Company’s total liability shall not exceed the amount paid by the Customer for the  services in this Agreement. 
• In no event shall Accredited Appliance be liable for indirect, incidental, special, punitive,  or consequential damages, including loss of use, loss of revenue, or loss of goodwill.
• The Customer is solely responsible for storing, preserving, and maintaining any and all food, medicine or other items in Your refrigerator or freezer.

14. Attorney’s Fees 

• In the event of any dispute between the parties, the prevailing party shall be entitled to  recover its reasonable attorneys’ fees, court costs, and other expenses.

15. Subrogation and Insurance 

• Customer waives any right of subrogation and agrees that Accredited Appliance shall  not be held liable for damages covered by insurance policies held by Customer or any  third party.

16. Entire Agreement 

• This agreement constitutes the entire agreement between the parties and supersedes all  prior discussions, negotiations, and understandings, whether written or oral. Any  amendments must be in writing and signed by both parties.  
• Any term or condition found in a subsequent purchase or work order, invoice, or quote  shall not alter the underlying terms of this Agreement. In the event of conflicts or  inconsistencies between provisions of this Agreement and any subsequent purchase or  work order, invoice, or quote then this Agreement shall govern.  
• The clause headings are for convenience of reference only and constitute no part of the  Agreement. 
• Each party shall promptly execute additional documents and perform additional acts  reasonably necessary to conform with its obligations. Time is of the essence.

17. Assignment Restriction 

• Customer may not assign or transfer any part of this agreement or any rights under it  without Accredited Appliance’s prior written consent.

18. Indemnification 

• To the greatest extent permitted by law, Customer agrees to indemnify, defend, and  hold harmless AJAC, Inc. d/b/a Accredited Appliance of Arizona, its employees, officers,  directors, trustees, and agents from and against all claims, liabilities, damages, losses,  and expenses (including attorney’s fees and court costs) arising out of or relating to the  Customer’s breach of this agreement, acts or omissions, or failure to provide a safe work  environment.

19. Governing Law, Justice Court, and Arbitration 

• This agreement shall be governed by Arizona law. If a court of law or arbitrator holds  any term to be unenforceable, that determination will not invalidate the remainder of  this Agreement.
• Disputes under the Arizona justice court jurisdictional limit shall be resolved exclusively  in Maricopa County justice or small claims courts. Disputes exceeding that threshold  shall be resolved by binding arbitration before a mutually agreed upon single arbitrator  administered in Maricopa County. 

For questions about these terms, contact our office at (623) 292-7479 or email [email protected]. Thank you for trusting us in your home!