Website Accredited Appliance
We are a leading home appliance repair company dedicated to providing high-quality products and exceptional customer service. Our company prides itself on offering a wide range of appliances repair options to meet the diverse needs of our customers. As our company grows we are seeking a highly motivated and knowledgeable Appliance Manager to join our team.
The Appliance Manager will be responsible for overseeing all aspects of the appliance department, including sales, inventory management, customer service, and team leadership. This role requires a strong understanding of appliances, industry trends, and exceptional communication skills to drive sales and ensure customer satisfaction.
- Sales Management:
- Develop and implement strategies to achieve sales targets and maximize profitability.
- Train and motivate sales team members to enhance their product knowledge and sales techniques.
- Monitor sales performance, identify areas for improvement, and provide coaching and guidance as needed.
- Inventory Management:
- Coordinate with warehouse staff to maintain accurate inventory records, track product availability, and reorder materials as necessary.
- Collaborate with suppliers and manufacturers to ensure timely delivery of products and resolve any issues related to inventory.
- Customer Service:
- Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
- Stay updated on product features, specifications, and industry trends to assist customers in making informed purchasing decisions.
- Handle escalated customer concerns and ensure prompt resolution.
- Team Leadership:
- Recruit, train, hire and develop a high-performing Appliance repair team.
- Set clear performance expectations, provide regular feedback, and conduct performance evaluations.
- Foster a positive and collaborative work environment that promotes teamwork and encourages individual growth.
Qualifications and Skills:
– 5 years of Management experience
– Proven experience in appliance repair
– Strong knowledge of appliances, including features, specifications, and industry trends.
– Excellent leadership and team management abilities.
– Exceptional communication and interpersonal skills.
– Strong analytical and problem-solving skills.
– Proficient in use of technology.
- We offer competitive compensation packages, including:
- Competitive base salary
- Quarterly profit share
- Company supplied Vehicle and gas card
- 100% Paid Medical Insurance for Employee and Family
- Company Paid Contribution toward Family Medical
- Short and Long-term Disability paid by Company
- Company Supplied Uniforms and Laundry Service
- Cell Phone, IPad Supplied by Company
- Multiple yearly events for employee and family