Customer Reviews

Local Reviews
for Phoenix, Arizona

Accredited Appliance of Arizona Rated 4.7 out of 5 stars based on 151 customer reviews


Map of Chandler, AZ

Helpful tech!




Review of Accredited Appliance of Arizona


Map of Mesa, AZ

Quick response, diagnosis of problem, and repair




Review of Accredited Appliance of Arizona

Glen did an excellent job diagnosing the problem with my washer, and the service visit and repair cost was very reasonable.


Response from Accredited Appliance of Arizona:

Susan, Thank you for your 5 star review. We appreciate your business and look forward to serving you in the future!


Map of Mesa, AZ

3-Peat




Review of Accredited Appliance of Arizona

This will be the third time that I have used Accredited Appliance on my appliances and I have been very satisfied because they provide GREAT service.


Response from Accredited Appliance of Arizona:

Linda, Thank you for your 5 star review. We know there are several choices in appliance repair and appreciate you keep coming back to us!


Map of Scottsdale, AZ

Drew provided excellent service




Review of Accredited Appliance of Arizona


Response from Accredited Appliance of Arizona:

Hi Jane. Thank you for your 5-star review of Drew. We appreciate your business and look forward to serving you in the future.


Map of Mesa, AZ

Great




Review of Accredited Appliance of Arizona

He was very professional and well prepared. He was wearing mask and gloves, I felt safe


Response from Accredited Appliance of Arizona:

Thank you for your 5-star review of Glenn. We appreciate your business and look forward to serving you in the future.


Map of Sun Lakes, AZ

Great Service




Review of Accredited Appliance of Arizona

Glenn was on time, quick, and professional.


Response from Accredited Appliance of Arizona:

Hi Marilyn. Thank you for your 5-star review of Glenn. We appreciate your business and look forward to serving you in the future.


Map of Chandler, AZ

Travis




Review of Accredited Appliance of Arizona

Made the appointment prompt on time excellent service


Response from Accredited Appliance of Arizona:

Thank you for your rating and review Travis. Give us a call anytime!


Map of Scottsdale, AZ

Michael J. did a great job!




Review of Accredited Appliance of Arizona

He didn't have the part in his truck but said he would order it and return the next day. He did!


Response from Accredited Appliance of Arizona:

Thank you for your review of MJ Sue. We are here for you in the event you have any appliance trouble in the future.


Map of Mesa, AZ

Nicole




Review of Accredited Appliance of Arizona


Response from Accredited Appliance of Arizona:

Thank you for your 5 star review of Glenn. We appreciate your business and look forward to serving you in the future.


Map of Scottsdale, AZ

Viking d3 freezer




Review of Accredited Appliance of Arizona


Response from Accredited Appliance of Arizona:

Hi Nancy. Thank you for your 5-star review of Drew. We appreciate your business and look forward to serving you in the future.


It was good




Review of Accredited Appliance of Arizona


Response from Accredited Appliance of Arizona:

Thank you for rating the technician and your experience.


Great




Review of Accredited Appliance of Arizona

The washer is working fine. Seems like a very nice man


Response from Accredited Appliance of Arizona:

Thank you Wendy. Call us anytime!


Top notch service call. Very professional and caring. Recommend Accredited Appliance and Drew.




Review of Accredited Appliance of Arizona


Response from Accredited Appliance of Arizona:

Thank you for your kind words Kevin. We appreciate the opportunity to serve you. We look forward to working with you again in the future or taking care of any family or friends who are in need of appliance repair services. Thanks Again!


God contractor




Review of Accredited Appliance of Arizona

Fixed the trash compactor at a reasonable price. They showed up when they said they would and completed the repair on time. Would definitely use again.


Response from Accredited Appliance of Arizona:

Hi Doug! Thank you for your review of our service. We appreciate your business and feedback.


Excellent




Review of Accredited Appliance of Arizona


Response from Accredited Appliance of Arizona:

Thank you for your 5-star review of our service! We appreciate your business.


G




Review of Accredited Appliance of Arizona

Waited for a week and freezer was shut off No follow up and repair was too expensive so not done.


Response from Accredited Appliance of Arizona:

Hi George, Once we received the work order from your home warranty company, we were promptly at your home to diagnose the issue with your refrigerator. After our diagnosis, it is your home warranty company's policy and procedure that we have to go through. We submitted your refrigerator repair for authorization the same day as we did the diagnosis. I’m truly sorry about your wait. I understand how upsetting that must have been for them to decline your repairs. Unfortunate as it is, the wait or decline of repairs was not our call. I am open to speaking with you regarding your experience with us and I would like the opportunity for you to review our service here. Any issues with the decision of repair or experience of their repair approval process need to be addressed with that company specifically. I do everything in my power for my customers to have the best experience possible and to be taken care of in a timely fashion. If you would like to, please call me at my office at 602-273-1888. I would be happy to speak with you! Arrow Indigo -Accredited Appliance of Arizona Director


Quick and Easy




Review of Accredited Appliance of Arizona

Everyone was very nice - appreciated it!


Response from Accredited Appliance of Arizona:

Hi Lynn! Thanks for your 5-star review of our company and service. We appreciate your feedback and business. Give us a call anytime.


great service, rapid response, pleasant & informative service person--Glen. Thank you.




Review of Accredited Appliance of Arizona


Response from Accredited Appliance of Arizona:

Hi Carolyn, thank you for your 5-star review. We appreciate your business and feedback. Give us a call anytime.


Super Job




Review of Accredited Appliance of Arizona

Tech was very knowledgeable and knew exactly what was wrong and had the parts.


Response from Accredited Appliance of Arizona:

Hi Julia, thank you for your 5-star review. We appreciate your business and feedback. Give us a call anytime.


Great service




Review of Accredited Appliance of Arizona

Great service!


Response from Accredited Appliance of Arizona:

Thank you for your review. We appreciate your business and feedback. Give us a call anytime.


Excellent service




Review of Accredited Appliance of Arizona

Responded in timely manner, diagnose the problem immediately, Corrected the problem, preventive maintenance and complete check of system. Clues to look for to prevent future problems. Reminder check and clean air filters . Check condensation is draining out of unit. Bryce did outstanding job at the same time training new technician in the 'BRYCE' way to service a unit. Highly recommend.


Response from Accredited Appliance of Arizona:

Hi William, thank you for your 5-star review. We appreciate your business and feedback. Give us a call anytime. We will be sure to give Bryce your positive words.


Michael was great and professional




Review of Accredited Appliance of Arizona

He knew what was wrong right away and fixed it.


Response from Accredited Appliance of Arizona:

Hi Mike, thank you for your 5-star review. We appreciate your business and feedback. Give us a call anytime.


Michael was very respectful and knowledgeable. He's very good




Review of Accredited Appliance of Arizona


Response from Accredited Appliance of Arizona:

Hi Greg, thank you for your 5-star review. We appreciate your business and feedback. Give us a call anytime.


Knowledgeable tech




Review of Accredited Appliance of Arizona

Drew was professional, very knowledgeable, and completed our fridge repairs efficiently


Response from Accredited Appliance of Arizona:

Hi Jim, thank you for your review and feedback! We appreciate your business.


Poor service




Review of Accredited Appliance of Arizona

It took the technician three trips to my home to fix my trash compactor. I don’t think that is acceptable.


Response from Accredited Appliance of Arizona:

Hi Lianne, The first trip to the customers home is for the service call, the technician comes to the location of the home, inspects the unit, gives a diagnosis of the issue and an estimate of repair. When moving forward with repairs, the technician orders the parts that are needed. Sometimes during the parts installation, the technician discovers that more parts are actually needed to complete the repair. This is what happened in your appliance repair. Appliance repair is not always an exact science and there is troubleshooting involved in this master craft. We can't always foresee all of the parts needed at the initial diagnosis. We do apologize for the multiple visits that it took to complete this repair for you. We are glad that we were able to fix the unit and that it is now in working order. Thank you for your patience and review. We do appreciate your feedback.


always great service




Review of Accredited Appliance of Arizona

Your technicians are always professional and courteous


Response from Accredited Appliance of Arizona:

Hi Sue! Thanks for your review and feedback on our service. We would love to know what we can do to earn that 5th gold star! Give us a call anytime.


Joanne




Review of Accredited Appliance of Arizona

Excellent service


Response from Accredited Appliance of Arizona:

Hi Joann, thanks for your 5-star review of our appliance service. We appreciate your business.


Speedy service!




Review of Accredited Appliance of Arizona

Michael came on Monday 4/20 and said that he would need to return because his leak sniffer was not working. He said that the Freon level was low but he did not want to fill the system until he was able to find the leak if there was one. Drew came on Tuesday 4/21 and he could not find a leak so he filled the Freon and added dye to check for the leak when he returned on Friday 4/24. On this visit he did not find a leak either and that was it. Each visit lasted about 15 to 20 minutes. The techs all observed Covid distancing, wore masks and left the site clean. It seems that if Michael had done what Drew did on the first visit, one less visit would have been necessary.


Serviced my dryer




Review of Accredited Appliance of Arizona

He was very informative and completed his work well.


Response from Accredited Appliance of Arizona:

Hi Linda. Thank you for your feedback and 5-star review. We appreciate your business. Call us anytime.


He was great




Review of Accredited Appliance of Arizona


Response from Accredited Appliance of Arizona:

Thank you for your 5-star review of our appliance service. We appreciate you taking the time to give us feedback!


Great service




Review of Accredited Appliance of Arizona

Drew is knowledgeable and very respectful to our concerns. I have used accredited appliance for many years and this company has never failed me!


Response from Accredited Appliance of Arizona:

Thank you for your 5-star review of our appliance service. We appreciate you taking the time to give us feedback!


Iris




Review of Accredited Appliance of Arizona

We really liked Michael and we felt confident in his knowledge about our refrigerator, honesty, efficiency and that the repairs were made correctly so we will have years more of service from this refrigerator.


Response from Accredited Appliance of Arizona:

Hi Iris! Thank you for your 5-star review of our service. We appreciate your business and feedback. Give us a call anytime.


Glenn was amazing!!!




Review of Accredited Appliance of Arizona

He walked in opened the fridge and BOOM!! Problem solved Gave us options repaired it and explained everything as he went along. Professional,knowledgeable and educational.Well Done Glenn


Response from Accredited Appliance of Arizona:

Hi Tony! Thank you for your 5-star review of our service. We appreciate your business and feedback.


Prepared with mask and gloves to work




Review of Accredited Appliance of Arizona

Diagnosed and fixed problem easily and quickly !


Response from Accredited Appliance of Arizona:

Hi Rosalyn, thank you for your review and feedback. We would love to know what could make your experience 5-stars! Thank you for your business.


Washer




Review of Accredited Appliance of Arizona

All food and thanks


Great service & care




Review of Accredited Appliance of Arizona

MJ is fantastic along with the entire Accredited Appliance team.


Senior77




Review of Accredited Appliance of Arizona

Glenn was knowlegable, professional, and very accommidating to my washers needs.


GE Fridge Service




Review of Accredited Appliance of Arizona

We've unfortunately had issues with our fridge twice in the past few months (two completely separate issues), and Michael has been there for us both times. Very knowledge, polite and courteous (even willing to let our 3yr old stand by and watch while talking his ear off), and gets the job done. Knowing especially that both of these jobs were quite a surprise to us and having a fridge down and out and not working, we appreciated him and Accredited Appliance doing what they could to get us the parts necessary asap, while scheduling the fix as quickly.


Response from Accredited Appliance of Arizona:

Hi Matthew! Thank you for your feedback, 5-star review, and for your business! We appreciate your trust in our company and our technician. We are pleased we could repair your appliance! Give us a call anytime.


Fantastic service and care!




Review of Accredited Appliance of Arizona

Michael and the entire Accredited Appliance team are professional and great to work with!


Response from Accredited Appliance of Arizona:

Hi David, thank you for your trust and business. We appreciate you taking the time to give Michael and our company a 5-star review for your appliance service. Give us a call anytime!


good service




Review of Accredited Appliance of Arizona

took a while to get the part.


Response from Accredited Appliance of Arizona:

Hi Charles, thank you for your patience and business. We appreciate you taking the time to give us feedback and a 5-star review. We do the best we can when ordering OEM parts to install and repair our customer's appliances as quickly as we can. Again, thank you for your patience with the Sub-Zero parts manufacturer. We are glad we could repair your Sub-Zero built-in refrigerator. Give us a call anytime in the future. We appreciate you as a customer.