Customer Reviews

Local Reviews
for Phoenix, Arizona

Accredited Appliance of Arizona Rated 4.8 out of 5 stars based on 313 customer reviews


Map of Mesa, AZ

Great




Review of Accredited Appliance of Arizona

Would recommend him to anyone. Very personable and conscientious


Map of Scottsdale, AZ

Would use them again




Review of Accredited Appliance of Arizona


Response from Accredited Appliance of Arizona:

Hi Richard, thanks for your 5-star review of our service with our tech Drew. Give us a call anytime.


Map of Scottsdale, AZ

Greg was very professional but not stuffy or hard to believe. Very authentic.




Review of Accredited Appliance of Arizona


Response from Accredited Appliance of Arizona:

Hi MJ, thanks for your 5-star review of our service with our tech Greg. Give us a call anytime.


Map of Phoenix, AZ

Not Stellar




Review of Accredited Appliance of Arizona

My service technician, was not able to correct the issue with my dishwasher.


Response from Accredited Appliance of Arizona:

Angela, Thank you for your review of your recent service. We want to clarify the initial request received when you called in on your dishwasher. The initial issue on the work order request form was the dishwasher was not draining, not level and has odors and heating element does not seem to work. When Greg arrived, you indicated the dishwasher sat in the garage for 9 years and was found to be installed incorrectly. There were screws missing to hold the upper dishwasher into the counter. The feet were also not level and it was very unstable. Greg had a couple shims and placed to help with balancing. He did not find the DW having a mechanical issue. The drain hose was not placed properly either creating back up causing the smell you described. Greg moved the hoses higher so it would flow better and found no malfunction with the drain pump operation and heating water. You asked our technician to remove and reinstall the dishwasher properly, but we do not reinstall appliances that were not installed correctly for liability reasons. We only charged you a service call fee and feel we went above and beyond what the service call fee entails. No labor was charged for being onsite for 40 minutes to correct some of the underlying installation issues. I am sorry you feel we should have done more to correct the issues for an improper installation. Greg mentioned to use vinegar in the bottom of the dishwasher for a few cycles. You can also try a product called Affresh and put in the bottom of dishwasher and run a few short cycles to see if that helps with the smell. Please call us back and see if those pointers help. We appreciate your business and feedback. Happy Holidays!


Map of Paradise Valley, AZ

Great service




Review of Accredited Appliance of Arizona

Greg represented Accredited Appliance extremely well. He found the problem with the water dispenser in our refrigerator right away and made recommendations. He was helpful and respectful. We will definitely use them again.


Response from Accredited Appliance of Arizona:

Hi Richard, thanks for taking the time to give us feedback, we appreciate your support. We are happy that you had a 5-star experience with our company! That is what we strive for! Give us a call anytime should you need service.


Map of Cave Creek, AZ

Quick & efficient!




Review of Accredited Appliance of Arizona

Drew was very prompt, got right to it & repair is great!


Response from Accredited Appliance of Arizona:

Hi Betty, thanks for your 5-star review of our service with our tech Drew. Give us a call anytime.


Map of Sun City, AZ

Great service




Review of Accredited Appliance of Arizona

Spencer was awesome! He explained everything he was doing and was very knowledgeable. I highly recommend him and will call again.


Response from Accredited Appliance of Arizona:

Hi Jody, thanks for your 5-star review of our service and our tech Spencer. We will be sure to give him your good words! Give us a call anytime.


Map of Peoria, AZ

Fast service. Very efficient.




Review of Accredited Appliance of Arizona

Very professional. Walked me through each step of the process while fixing my dryer. I would recommend this company.


Response from Accredited Appliance of Arizona:

Hi Melissa, thanks for your 5-star review of our service. Give us a call anytime.


Map of Chandler, AZ

Carol




Review of Accredited Appliance of Arizona

Very professional. On time. Great communication.


Response from Accredited Appliance of Arizona:

HI Carol, thank you for your 5-star review of our service. We appreciate your business, support, and feedback. Give us a call anytime


Map of Peoria, AZ

LG Refrig




Review of Accredited Appliance of Arizona

Professional, knowledgeable, and quickly resolve issue


Response from Accredited Appliance of Arizona:

Hi Brian, thanks for your 5-star review of our service. Give us a call anytime.


Great job




Review of Accredited Appliance of Arizona

Eddie was efficient, quickly took apart the dryer, figured out the problem. Parts were ordered and he came back and replaced the element. Everything was replaced as he found it! I brought out the small vacuum to get the lint inside and he took care of it.


Response from Accredited Appliance of Arizona:

Hi Wade, thanks for your 5-star review of our service. Give us a call anytime.


Exceeded expectations




Review of Accredited Appliance of Arizona


Response from Accredited Appliance of Arizona:

Hi Bruce, thanks for your 5-star review of our service. Give us a call anytime.


No problems




Review of Accredited Appliance of Arizona

Everything went well. The only thing is I wish there was Sunday service available to help me get around my difficult schedule.


Response from Accredited Appliance of Arizona:

Hi David, thanks for your 5-star review of our service. Give us a call anytime.


GE Washer




Review of Accredited Appliance of Arizona

Great, prompt service, reasonably priced.


Response from Accredited Appliance of Arizona:

Hi Bertha, Thank you for your 5-star review. We appreciate your business, support, and feedback.


Great




Review of Accredited Appliance of Arizona

Very good. Would recommend to my friends & family


Response from Accredited Appliance of Arizona:

Hi Debbie, thank you for your 5-star review. We appreciate your business, support, and feedback. Give us a call anytime.


Great service




Review of Accredited Appliance of Arizona


Response from Accredited Appliance of Arizona:

Hi Lisa, thank you for your 5-star review. We appreciate your business, support, and feedback. Give us a call anytime.


Refrigerator fan




Review of Accredited Appliance of Arizona

Fan is extremely overpriced, it took to long to get it installed. Service personal were very nice.


Job was professionally done.




Review of Accredited Appliance of Arizona


Response from Accredited Appliance of Arizona:

HI John, thank you for your 5-star review of our service. We appreciate your business, support, and feedback. Give us a call anytime


Great service




Review of Accredited Appliance of Arizona

Fantastic. 3 appliance repairman in and I not one who could diagnose the problem except this company


Response from Accredited Appliance of Arizona:

Hi Jack, thank you for your 5-star review of our company and technician Drew. We appreciate your business, support, and feedback. Give us a call anytime should you need service in the future.


Knowledgeable Efficient




Review of Accredited Appliance of Arizona

Good


Response from Accredited Appliance of Arizona:

Hi Charles, thank you for your 5-star review. We appreciate your business, support, and feedback. Give us a call anytime should you need service in the future.


Andrea




Review of Accredited Appliance of Arizona

Good experience.


Response from Accredited Appliance of Arizona:

Hi Andrea, thanks for your 5-star review of our service with Drew. Give us a call anytime you should need us!


Excellent Service!




Review of Accredited Appliance of Arizona

Service tech was awesome! If I ever have a need for appliance repair in the future I will definitely call you!


Response from Accredited Appliance of Arizona:

Hi Chris, Thank you for your 5-star review of our tech Patricks Appliance Service. We appreciate your business, support, and feedback. Give us a call anytime


survey




Review of Accredited Appliance of Arizona


Response from Accredited Appliance of Arizona:

Hi Jody, thank you for taking the time to write a review on our service. We appreciate your business, support, and feedback.


Great service , awesome price




Review of Accredited Appliance of Arizona

Very professional, knowledgeable, and cleaned up after themselves


Response from Accredited Appliance of Arizona:

Hi Kim, thanks for your 5-star review. We appreciate your business, support, and feedback.


Fantastic service




Review of Accredited Appliance of Arizona

Glen Crandal excellent technician, professional, great customer service. Although a part could not be found for my old Whirlpool washer machine his knowledge and expertise put me at ease. I will go with your company again. Thanks!


Response from Accredited Appliance of Arizona:

Hi Robert, thanks for your 5-star review! We appreciate your business and we value your feedback. Give us a call anytime should you need service in the future.


Everyone I had contact with was friendly and helpful.




Review of Accredited Appliance of Arizona

. Everyone I had contact with was friendly and informative. Greg was very professional, I appreciated that he was masked. He gave me advice to keep my dishwasher working better and longer. I appreciate the senior discount too.


Response from Accredited Appliance of Arizona:

Hi Mirian, thanks for your 5-star review! We appreciate your business and we value your feedback. Give us a call anytime should you need service in the future.


Amazing Service




Review of Accredited Appliance of Arizona

Spencer was very knowledgeable and professional!


Response from Accredited Appliance of Arizona:

Hi Joseph, thank you for your 5-star review. We appreciate your business and feedback. Give us a call anytime should you need service in the future.


Excellent customer service




Review of Accredited Appliance of Arizona


Response from Accredited Appliance of Arizona:

Hi Linda. Thank you for your 5-star review of our service and our tech Spencer. We appreciate your business and feedback. Give us a call in the future if you should need any services.


Very positive experience. Will have this te




Review of Accredited Appliance of Arizona

Excellent knowledge of appliance. Great people skills


Response from Accredited Appliance of Arizona:

Hi Judith, thank you for your 5-star review of our tech Glenn. We appreciate your business and feedback.


Great




Review of Accredited Appliance of Arizona

Glenn C. He's a nice guy he was very knowledgeable about the fridge and inner workings. And after figuring out the problem, replace the ice maker put a shut off valve on the water line in the back, that was the end of the problem. A very pleasant man and I would recommended him for my next call. Two thumbs up


Response from Accredited Appliance of Arizona:

Hi Sharlene, thank you for your 5-star review of our tech Glenn. We appreciate your business and feedback. Call us anytime.


Great Service




Review of Accredited Appliance of Arizona

Spencer checked out my non-working range panel, found the part number, discovered it is back-ordered for nearly 3 months, so not available for my repair. I appreciate his total honesty and the time he took to do everything he could to help me.


Response from Accredited Appliance of Arizona:

Hi Kathie, Thank you for taking the time to write us a 5-star review. We appreciate your feedback and your business.


First time customer




Review of Accredited Appliance of Arizona

On time, friendly, knowledgeable and problem solved!


Response from Accredited Appliance of Arizona:

Hi Cindy, thank you for your 5-star review of our tech Spencer. We appreciate your business and feedback.


Jill




Review of Accredited Appliance of Arizona

Wonderful experience.


Response from Accredited Appliance of Arizona:

Hi Jill, thank you for your 5-star review of our tech Greg. We appreciate your business and feedback.


Great Service!




Review of Accredited Appliance of Arizona


Response from Accredited Appliance of Arizona:

Hi Deana, thank you for your 5-star review of our tech Glenn. We appreciate your business and feedback.


Peter




Review of Accredited Appliance of Arizona

The repair man was verry polite and friendly


Response from Accredited Appliance of Arizona:

Hi Peter, thank you for your 5-star review of our tech Spencer. We appreciate your business and feedback.


Repairman was friendly and efficient




Review of Accredited Appliance of Arizona

Glenn had a ice maker on his truck and completed the job in half hour


Response from Accredited Appliance of Arizona:

Hi Barbara, Thank you for your 5-star review of our tech Glenn and the appliance repair you received. We appreciate your business and feedback. Thanks for being a valued customer. Give us a call anytime should you need service in the future. From our family to yours, The Accredited Appliance of Arizona Team


Range/oven repair




Review of Accredited Appliance of Arizona

When my cook top went out I called several companies to come by to look at it. None of them I called could come out until weeks later. I called these guys and they came over the very next day.The fix was fast and 3x-less (i like saving money) then what I was looking to pay someone else. I like only using "Family Owned" businesses, they take pride in their work and always do great jobs. Especially, during this covid-19 time. These are my "new" repair people from now on...THX 🙂


Response from Accredited Appliance of Arizona:

Hi Kairay, thank you for taking the time to review our company and our tech Glenn. We appreciate your business and value you as a customer. Give us a call anytime you should need service. From our family to yours, The Accredited Appliance of Arizona Team


Service




Review of Accredited Appliance of Arizona

I am very happy with the professionalism Drew has when servicing my appliance. He is well educated in his trade and honest.


Response from Accredited Appliance of Arizona:

Hi Diane, thank you for your 5-star review of our service with Drew. We appreciate your business and feedback. Give us a call anytime!


Great service




Review of Accredited Appliance of Arizona

Great service


Response from Accredited Appliance of Arizona:

Hi Alla, thank you for your 5-star review of our service with Glenn. We appreciate your business and feedback. Give us a call anytime!


Fridge needed refrigerant




Review of Accredited Appliance of Arizona

Talked to several appliance service companies, they said didn’t do it. Accredited Appliance came out, had the right equipment, filled it and was done and gone in 15 minutes.


Response from Accredited Appliance of Arizona:

HI David, thank you for your 5-star review of our service with Drew. We appreciate your business and feedback. Give us a call anytime!