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Reliable Appliance Repair Questions

Accredited Appliance of Arizona provides exemplary appliance repairs for Mesa, AZ, and the surrounding areas. Since 1986, our family-owned and operated appliance repair company has offered fantastic customer service to the valley of the sun. We have an A+ rating with BBB, striving to maintain the highest levels of professionalism, fairness, and honesty. Our experienced team is here to answer your most frequently asked questions about appliance repair.

What Does Accredited Appliance of Arizona Do?

Answer: Accredited Appliance of Arizona provides optimal appliance repairs for homes and businesses in the Mesa, AZ area. We’ve offered high-quality repairs and superior customer service for over three decades.

Is Repairing an Old Appliance a Good Investment?

Answer: We’ll help determine if it’s in your best interest to repair or replace your appliance. It’s essential to consider the time and money you put into repairing an old appliance.

How Are Appointments Set?

Answer: Contact our team online or on the phone. We offer a 10% discount to customers who book online!

Can You Describe Your Level of Experience?

Answer: We understand the need for a reliable appliance repair service with a proven record of success. We’ve been servicing Phoenix, Scottsdale, and the valley since 1986. Our experienced technicians are highly knowledgeable and have seen almost everything there is to see when it comes to appliances.

Do Your Technicians Receive Background Checks?

Answer: Yes! It’s critical never to allow anyone to work in your home that is not fully trusted.

Should I Repair or Replace My Existing Appliance?

Answer: Our team will help determine if you should repair or replace your existing appliance. Newer machines are of higher quality and offer better durability than older machines. You will pay more for a new machine than you did decades ago, but you will get a decade of trouble-free operation instead of paying more for repairs over the years.

Can I Put My Refrigerator All the Way Up Against the Wall?

Answer: Yes. The only way you cannot place it against the wall is if it has a metal grid on the back of it. If so, leaving one inch of space between the unit and the wall is critical.

Why Would My Washer Be Using Cool Water During the Warm Cycle?

Answer: Your washing machine combines hot and cold water to create warm water. During certain times of the year, your cold water will feel colder than usual. Your warm cycle may even run cooler during the year’s colder months.

Why Does Gas Oven Glow Like It Is Hot, Even When It Is Not Heating?

Answer: A gas oven glows as it heats up to a specific temperature. The gas valve will not open or ignite until it reaches that temperature. If your igniter is not heating properly, it may be time for a replacement.

What Makes My Oven Smell So Bad When It Is Cleaning Itself?

Answer: A foul odor is caused by the burning of grease and food in your oven.

What Is the Average Amount of Time It Takes for A Load Of Clothes to Dry?

Answer: A large load of clothing should take about 45 minutes to dry completely. If it takes more than one hour to dry clothing, we should check your dryer vent system.

Is It Bad to Use Softener Sheets?

Answer: Softener sheets aren’t bad but can lead to clogged lint filters. It’s essential to clean the lint filter screens and wipe off your moisture sensors after using softener sheets.

Can I Request a Service Call from Your Website?

Answer: Yes! It’s easy to fill out our online form for service. Once you select a date and arrival window, we will call to confirm your appointment.

Do You Offer Warranties?

Answer: Yes. We guarantee our repairs with a one-year warranty. We also offer a one-year part warranty and a 90-day labor warranty.

How Can I Decide If My Appliance Is Worth Repairing?

Answer: We will help you decide if the appliance is worth repairing. Many times, the number of times an appliance needs to be fixed isn’t worth the time and money.

Can You Provide Us with an Estimate for the Repair Over the Phone?

Answer: No. We do not provide phone or online estimates because we need to test the unit in person.

What Can I Expect During a Service Visit?


During a service expect, you can expect:

  • In-home Appliance Inspection of the Issue
  • Diagnosis of Issue’s Root Cause
  • Written Estimate of the Repair
  • Emailed Diagnostic Checklist Including Photos of the Unit

What Are the Most Common Appliance Problems?


The most common appliance problems include:

  • Washing machine odors.
  • Inefficient refrigerators.
  • Broken garbage disposals.
  • Dishwashers not cleaning correctly.
  • Clothes not drying in dryers.

Do You Charge for Labor by The Hour?

Answer: No. Our service technicians only charge for the type of labor instead of the hours it takes to complete the job.

What Kinds of Appliances Do You Repair?


We repair many different types of appliances, including:

  • Garbage Disposal
  • Wall Oven
  • Cooktop
  • Range
  • Dishwasher
  • Dryer
  • Washer
  • Wine Cooler
  • Freezer
  • Refrigerator
  • Built-in Refrigerator

Do You Offer Weekend Service?

Answer: No. Our service hours are Monday through Friday from 8:00 am to 5:00 pm.

Which Data Is Needed to Book a Repair?


When you call us, we ask that you share the following information:

  • Customer Contact Information
  • Type & Brand of Appliance
  • Approximate Age of Appliance
  • Model Number
  • Appliance Issue
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